Go With The Flow

A few years ago I learned a valuable life lesson that I was reminded of again recently. The lesson was fairly difficult to learn and one that I had to experience the opposite of in order to fully understand the depth of its meaning. The life lesson that I learned was to …

The Customer Isn’t Always Right

[fblike] We’ve all heard the mantra the customer is always right, but what if they aren’t. And, not only that but what if the customer being “wrong” is affecting your ability to support the customers who are right and need your support? I grew up in the business world in the retail …

Google +1 Game Changer?

Search engine marketing just got more social and interesting.  With Google’s implementation of +1, Google’s version of the “Like” button, it’s very likely that your social graph will impact search results to an even greater degree.  Will it change the world causing some sites to evolve and others to go the way …

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